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Salesforce is a cloud-based customer relationship management (CRM) platform that helps organizations manage their customer relationships and streamline various business processes.

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  • Salesforce allows businesses to keep track of their customers and manage information related to contacts, accounts, and leads.
  • It helps organizations track and manage sales opportunities, including the stages of the sales process.
  • Salesforce is highly customizable. Businesses can create custom objects, fields, and workflows to tailor the platform to their specific needs.
  • The point-and-click interface allows users to configure the system without extensive coding.Salesforce’s AppExchange is a marketplace for third-party applications. Users can extend the functionality of Salesforce by installing apps developed by other companies or developers.

What is Salesforce and Why Would You Want It?

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Here’s what makes Salesforce the world’s #1 CRM.

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